The below chart shows typical National Grid charges divided by supply, delivery, and taxes. The New York Public Service Commission (NYPSC) regulates your National Grid charges, which means that all rate increases are approved by NYPSC as fair. Most residential customers are classified under the SC1 rate category. Your National Grid bill is divided up by supply, delivery, and state and local taxes. Check your contract conditions to know your plan's specifics. Webex by Cisco is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. If you purchase energy from an ESCO, we recommend contacting them at least 30 days in advance in order to avoid paying an early cancellation fee. For natural gas customers, a technician may need to come to your home to get an accurate final meter reading. If you are moving out of National Grid territory, you will need to call customer service or notify National Grid online at least seven (7) days in advance of your move, to be sure that you are not billed for extra days. But did you know that you have a choice of energy supplier? Alternate Energy Supply Companies (ESCOs) offer you a wider range of price and payment options, including some great deals.įind out more about energy choice in New York, or call us at phone currently not available to find the best rates in your area. They are also the default electricity and natural gas supplier in the areas they serve. National Grid's main customer service lines are as follows:Īs your local utility company, National Grid responsible for delivering electricity to your home. Renters: A copy of your lease may be requested This summer, 175 National Grid employees worked with NY charity, Sleep in Heavenly Peace, to build beds for children in need.

It’s enshrined in our purpose to Bring Energy to Life. At National Grid we’re committed to being a responsible business in everything we do. Now, more than ever, we have a responsibility to demonstrate our contribution to society more broadly. You will need to provide the following information to open a new account with National Grid: Business needs to stand for something more than simply profitability. National Grid service territory includes cities like Buffalo, Jamestown, and Niagara Falls. You can also turn on service in person at your local National Grid office. 24 hours a day, every day 911 or 1-71 Email Us Account Questions/General Support Report Energy Theft Call Us Monday-Friday, 8:00am-8:00pm 1-71 Service in English & Espaol.

Looking to Activate Service?If you are moving to the National Grid service area, call us at phone currently not available to start service in minutes!Ĭustomers moving in to National Grid service territory should be sure to call the company's customer service line at least 7 days in advance to ensure that service begins in time.

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